FAQs

Find answers to our most frequently asked questions.

Orders & support

At Jodaro, we are dedicated to providing you with a seamless shopping experience from start to finish.

Our Order and Support team is here to assist you with any questions or concerns you may have.

Whether you need help with placing an order, tracking your shipment, or understanding our return policy, our knowledgeable and friendly support staff is ready to help. We strive to ensure that your shopping experience is smooth and enjoyable, offering timely assistance and comprehensive solutions.

Your satisfaction is our top priority, and we are committed to making your experience on Jodaro.com exceptional.

How do I place an order on Jodaro.com?

Placing an order on Jodaro.com is simple. Browse through our categories, select the products you wish to purchase, add them to your cart, and proceed to checkout. Follow the prompts to complete your order.

Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order’s progress on our website or the carrier’s tracking page.

What payment methods do you accept?

We accept a variety of payment methods including credit/debit cards, PayPal, and other secure payment gateways to ensure a smooth transaction process.

How do I return an item?

If you are not satisfied with your purchase, you can return it within 14 days of delivery. Please visit our Return Policy page for detailed instructions and to initiate a return.

What should I do if I receive a damaged or incorrect item?

We apologize for any inconvenience caused. Please contact our customer support team immediately with your order details and photos of the damaged or incorrect item, and we will resolve the issue promptly.

Do you offer international shipping?

Yes, Jodaro.com ships worldwide. Shipping costs and delivery times vary depending on your location. You can find more information on our Shipping Policy page.