• You may return any unworn, unwashed, undamaged, and unused item in its original packaging within 14 days of receiving your order.
• Some items can't be returned for hygiene reasons
  Items excluded from return:
  • Hygiene and personal care items for health and safety reasons. This includes, but is not limited to:
    • Innerwear (bras, briefs, boxers, etc.)
    • Swimwear
    • Beauty products (makeup, skincare, toiletries)
    • Fragrances (perfumes, colognes)
    • Deodorant
    • Shaving products (razors, blades, creams)
    • Earrings (due to hygiene concerns)
    • Any item that comes in contact with a person's body or that cannot be sanitized for resale.
• We reserve the right to deny a refund if the product does not meet the return criteria, shows signs of wear or use, or if we suspect fraudulent activity.

Return Process:

• To initiate a return, please contact hello@jodaro.com within 14 days of receiving your order. We will provide you with a return authorization number (RAN) and instructions on how to return the item securely.

Refunds:

• Once we receive your returned item and inspect it, we will process your refund immediately and you will receive your refund within 7 business days.
• Refunds will be issued to the original payment method used for the purchase.   

Exchanges:

• Jodaro does not currently offer exchanges for returned items. If you would like a different size or product, you will need to return the original item and place a new order.

Damages or Defects:

• If you receive a damaged or defective item, please contact Jodaro customer service immediately. We will work with you to resolve the issue, which may include a full refund or replacement.