Return and Refund Policy

At Jodaro, your happiness matters!

We want to make sure you love your purchases, but sometimes things don't work out. No worries!

Here's how easy it is to return an item if you need to:

  • You may return any unworn, unwashed, undamaged, and unused item in its original packaging within 14 days of receiving your order.
  • Some items can't be returned for hygiene reasons
    Items excluded from return:
    • Hygiene and personal care items for health and safety reasons. This includes, but is not limited to:
      • Innerwear (bras, briefs, boxers, etc.)
      • Swimwear
      • Beauty products (makeup, skincare, toiletries)
      • Fragrances (perfumes, colognes)
      • Deodorant
      • Shaving products (razors, blades, creams)
      • Earrings (due to hygiene concerns)
      • Any item that comes in contact with a person's body or that cannot be sanitized for resale.
  • We reserve the right to deny a refund if the product does not meet the return criteria, shows signs of wear or use, or if we suspect fraudulent activity.

Return Process:

  • To initiate a return, please contact hello@jodaro.com within 14 days of receiving your order. We will provide you with a return authorization number (RAN) and instructions on how to return the item securely.

Refunds:

  • Once we receive your returned item and inspect it, we will process your refund immediately and you will receive your refund within 7 business days.
  • Refunds will be issued to the original payment method used for the purchase.   

Exchanges:

  • Jodaro does not currently offer exchanges for returned items. If you would like a different size or product, you will need to return the original item and place a new order.

Damages or Defects:

  • If you receive a damaged or defective item, please contact Jodaro customer service immediately. We will work with you to resolve the issue, which may include a full refund or replacement.
Contact Us:
If you have any questions about our return policy, please contact us at hello@jodaro.com


Happy Shopping!