Privacy Policy

Effective Date: July 01, 2024

Jodaro ("we," "us," or "our") respects the privacy of our users ("you" or "your"). This Privacy Policy describes how we collect, use, and disclose your information when you use our website, Jodaro.com (the "Website").

Information We Collect:

We collect several types of information when you use the Website:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, billing address, shipping address, and phone number. You provide this information when you create an account, place an order, subscribe to our newsletter, or contact us.
  • Payment Information: We use a third-party payment processor to handle all payment transactions. We do not store your credit card or other financial information on our servers.
  • Usage Data: We collect information about how you use the Website, such as the pages you visit, the products you browse, and the time you spend on the Website. This information is collected automatically through cookies and other tracking technologies.

How We Use Your Information:

We use your information to:

  • Provide and operate the Website
  • Process your orders
  • Send you promotional emails and newsletters (with your consent)
  • Respond to your inquiries and requests
  • Improve the Website and our services
  • Analyze how you use the Website
  • Comply with legal and regulatory obligations

Sharing Your Information:

We may share your information with third-party service providers who help us operate the Website and provide our services. These service providers are contractually obligated to keep your information confidential and secure.

We will not share your personal information with any third-party for marketing purposes without your consent.

Data Security:

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

Your Choices:

You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails.

You can also access, update, or delete your personal information by contacting us.

Children's Privacy:

The Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at hello@jodaro.com

The ultimate marketplace for unique and extraordinary finds

In a world increasingly dominated by mass production, our mission is to keep the personal touch at the heart of commerce. We’ve created a space where quality and uniqueness thrive, driven by a passion for excellence. Our platform empowers a community of dedicated sellers to transform their ideas into successful ventures, connecting them with discerning buyers who seek something special and personal for the meaningful moments in life.

Our Mission

Empower

Our platform is more than just a marketplace. It's a celebration of individuality and a commitment to supporting those who create exceptional products.

Promote

We believe in the power of commerce to transform lives and communities, and we're dedicated to fostering a marketplace that embodies these values.

Authentic

Our platform is home to a diverse group of sellers, each bringing their unique flair to the table. When you shop at Jodaro, you're supporting independent creators and contributing to a more sustainable economy.

Our Brands

Questions? We've got answers!

For any help, please contact support.

How do I place an order on Jodaro.com?

Placing an order on Jodaro.com is simple. Browse through our categories, select the products you wish to purchase, add them to your cart, and proceed to checkout. Follow the prompts to complete your order.

Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order’s progress on our website or the carrier’s tracking page.

What payment methods do you accept?

We accept a variety of payment methods including credit/debit cards, PayPal, and other secure payment gateways to ensure a smooth transaction process.

How do I return an item?

If you are not satisfied with your purchase, you can return it within 15 days of delivery. Please visit our Return Policy page for detailed instructions and to initiate a return.

What should I do if I receive a damaged or incorrect item?

We apologize for any inconvenience caused. Please contact our customer support team immediately with your order details and photos of the damaged or incorrect item, and we will resolve the issue promptly.

Do you offer international shipping?

Yes, Jodaro.com ships worldwide. Shipping costs and delivery times vary depending on your location. You can find more information on our Shipping Policy page.

Are there any customs fees or import duties for international orders?

Depending on your country’s regulations, customs fees or import duties may apply to your order. These charges are the responsibility of the buyer. We recommend checking with your local customs office for detailed information.