Shipping Policy

1. Shipping Options and Delivery Times

We offer several shipping options to meet your needs:

  • Standard Shipping: Delivery within 4-15 business days.

2. Shipping Rates

  • Free Shipping on all orders

3. Order Processing Time

Orders are processed within 12 hours (excluding holidays). You will receive a confirmation email once your order has been shipped, including tracking information.

4. International Shipping

International shipping of orders may take anywhere between 7 to 15 days for delivery depending upon the country and its customs clearance process. 

5. P.O. Boxes and APO/FPO Addresses

We ship to P.O. Boxes and APO/FPO addresses via USPS. Please note that delivery times may vary.

6. Tracking Your Order

You will receive a shipping confirmation email with tracking information once your order has shipped. You can track your order using the provided tracking number.

7. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact our customer service team at hello@jodaro.com within 7 days of the estimated delivery date. We will assist you in filing a claim with the shipping carrier and work to resolve the issue as quickly as possible.

8. Returns and Exchanges

Please refer to our Return Policy for information on returns and exchanges. 

9. Contact Us

If you have any questions or concerns regarding shipping, please contact our customer service team:

  • Email: hello@jodaro.com
  • Phone: +1 3022445314
  • Business Hours: Monday-Friday, 9 AM - 5 PM EST

The ultimate marketplace for unique and extraordinary finds

In a world increasingly dominated by mass production, our mission is to keep the personal touch at the heart of commerce. We’ve created a space where quality and uniqueness thrive, driven by a passion for excellence. Our platform empowers a community of dedicated sellers to transform their ideas into successful ventures, connecting them with discerning buyers who seek something special and personal for the meaningful moments in life.

Our Mission

Empower

Our platform is more than just a marketplace. It's a celebration of individuality and a commitment to supporting those who create exceptional products.

Promote

We believe in the power of commerce to transform lives and communities, and we're dedicated to fostering a marketplace that embodies these values.

Authentic

Our platform is home to a diverse group of sellers, each bringing their unique flair to the table. When you shop at Jodaro, you're supporting independent creators and contributing to a more sustainable economy.

Our Brands

Questions? We've got answers!

For any help, please contact support.

How do I place an order on Jodaro.com?

Placing an order on Jodaro.com is simple. Browse through our categories, select the products you wish to purchase, add them to your cart, and proceed to checkout. Follow the prompts to complete your order.

Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order’s progress on our website or the carrier’s tracking page.

What payment methods do you accept?

We accept a variety of payment methods including credit/debit cards, PayPal, and other secure payment gateways to ensure a smooth transaction process.

How do I return an item?

If you are not satisfied with your purchase, you can return it within 15 days of delivery. Please visit our Return Policy page for detailed instructions and to initiate a return.

What should I do if I receive a damaged or incorrect item?

We apologize for any inconvenience caused. Please contact our customer support team immediately with your order details and photos of the damaged or incorrect item, and we will resolve the issue promptly.

Do you offer international shipping?

Yes, Jodaro.com ships worldwide. Shipping costs and delivery times vary depending on your location. You can find more information on our Shipping Policy page.

Are there any customs fees or import duties for international orders?

Depending on your country’s regulations, customs fees or import duties may apply to your order. These charges are the responsibility of the buyer. We recommend checking with your local customs office for detailed information.